Well I have never been so happy with a piece of jewelry or so SO satisfied with a companies customer service. My spouse bought me this ring for Xmas. Of course it being a surprise we did not measure my thumb. Anyway it was about 4 sizes too small so, I contacted customer service worried about the delay in parcels being delivered due to high parcell volume. They said not to worry, canada post lost my package for a month my exchange package. I emailed customer service and told them of the dilemma, without even receiving my exchange yet they sent me a new ring(the size I needed) so I wouldn't have to wait on canada post before experiencing the joy this ring brings me. Everytime I emailed meditation ring they replied within minutes. I just could not be more happy and more satisfied with my ring and with the care they showed me at this company. I strongly recommend anyone who wants a beautiful piece of jewelry bought by a company that guarantees satisfaction and returns and exchanges... to come here. Take care thankyou for everything.